Privacy Policy

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Effective Date: [13/07/2025]
Last Updated: [13/07/2025]

1. Introduction

Welcome to extra-mile.ai. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

2. Who We Are

extra-mile.ai is operated by [Your Legal Entity Name], based in the United Kingdom. For data protection purposes, we are the data controller of your personal information.

3. What Data We Collect

We may collect and process the following types of personal data:

• Contact details: name, email address, phone number

• Business information: company name, job title, industry

• Technical data: IP address, browser type, device information

• Usage data: pages visited, time spent, interactions

• Form submissions: responses to assessments or contact forms

4. How We Use Your Data

We use your data to:

• Provide and personalise our services

• Respond to enquiries and deliver reports

• Improve website functionality and user experience

• Send updates, insights, or marketing (with consent)

• Comply with legal obligations

5. Legal Basis for Processing

We process personal data under the following lawful bases:

• Consent: for marketing communications and optional data collection

• Contractual necessity: to deliver requested services

• Legitimate interests: to improve our offerings and maintain security

• Legal obligation: to comply with applicable laws

6. Data Sharing

We do not sell your data. We may share it with:

• Trusted service providers (e.g. analytics, hosting, automation tools)

• Legal authorities if required by law

• Business partners with your consent

7. International Transfers

If data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined above. Assessment responses may be stored for [insert duration] to support client engagement and reporting.

9. Your Rights

Under UK GDPR, you have the right to:

• Access your data

• Rectify inaccuracies

• Erase your data

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with the ICO

10. Cookies

Our website uses cookies to enhance user experience. You can manage cookie preferences via your browser settings. For more details, see our [Cookie Policy].

11. Children’s Data

Our services are not intended for individuals under 16. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

13. Contact Us

If you have questions or wish to exercise your rights, contact us: extramileaiconsultancy@gmail.com